“James Copeland and the other staff members were very personable
and knowledgeable of their product. They took their time and did not
rush my wife or me to make our decision to purchase our current vehicle.
I would highly recommend them to my family and friends.”
Hall Nissan Western Branch Customer: hassejru
“I have a dodge intrepid vehicle. I didn’t know they would service
my car. I was talked to about how all needs to be done with my car and
was very happy with what they recommend for my car. The service was
awesome and I will be going back from now on. My family and friends
will know about you all!”
Hall Honda Elizabeth CityCustomer: mlbdjr
“I was very happy with my Ford Truck purchase from Jimmie and Kohly
at Hall. They were very friendly, professional and were able to put
me in the vehicle I wanted at the more than a fair price with outstanding
customer service. I felt confident after leaving and still today that
I couldn't have done better. Thank you Jimmie and Kohly. Joey.”
Hall Mitsubishi Newport NewsCustomer: joey123
“If I could only use one word to describe this dealership, it would
be "WOW!" Fortunately, I am not limited to one. It was clear that Bob
and Morris both wanted me to be happy with my purchase - not just with
the car, but with the buying experience as well. And I was. I went home
with a beautiful car and a good feeling about Hall Acura of Newport
News.
A couple of days later I decided that the car I went home with, while
nice, was not the car I REALLY wanted. So I took Hall up on its 7 day
exchange policy. I have to admit - I was expecting total pushback and
a complete run around, and a million excuses why it would cost me a
lot extra to trade. And this is where the "WOW" came in. The trade was
the easiest transaction I have ever conducted! The car I really wanted
was polished and ready, waiting for me to return to claim it. Yes, the
paperwork had to be redone, but you can't avoid that when there are
vehicle titles and lienholders involved. It went quickly, and all the
while both Bob and Morris made me feel that their only concern was that
I had the car I really wanted - they wanted ME happy.
So, while I went home "Happy" earlier in the week, I can honestly
say that in the end - I am MORE THAN HAPPY! Hall put their money where
their mouth is - they did the trade they advertise as a benefit to buying
there. Go figure: A car dealership that actually does what it advertises!
If you need a new car, Hall Acura of Newport News is the place to go.
Look up Bob and Morris and tell them "The Crazy Lady with the Hot Black
TL" sent you! You won't be disappointed...”
Hall Acura Newport News Customer: HappyTLLady
“I just bought my second Avalanche (4th vehicle) from this dealership.
Their service and sales people are always topnotch. They actually listen
to what you're saying and then they follow through to ensure your satisfaction.
I worked with AJ for several weeks on this potential purchase, eventually
finding the vehicle and the price for me. There service department has
always been topnotch, fully supporting the sales group. As a matter
of fact this sale started with a service visit. Good job, folks! You
keep me coming back!”
Hall ChevroletCustomer: andyfe
“I have given Hall Mazda and Jonathan Chisom this rating because
from the moment I walked in the door, each and every employee treated
me and my husband with the utmost respect and dignity. Jon and the crew
were making sure that me and my husband were as happy as can be. Our
situation was a difficult situation and Jon and the crew were determined
to get me into the car that I wanted. "Where there is a will, there
is a way" was something that I heard on more than one occasion throughout
the night. In the end, I walked away as a bard new owner of a gorgeous
Mazda 3 and I formed a connection with a dealership, just when I thought
that things were not going to go my way. Thank you Hall Mazda!”
Hall Chrysler Dodge Jeep RamCustomer: gbktops
“Mark from the internet team was a huge help!!!! When I walked in
i was greeted with prompt service and he took care of all of my concerns
and needs for my new vehicle. He did not pressure me at all and that
was awesome! I hate when you go into buy a car and all you get it pressure!
He explained everything about the vehicle the price the rebates and
the difference between two different types of trucks that i was looking
for! I recommended my wife and a good friend of mine to go to hall ford
and work with mark....well lets just say they too have new vehicles!
Mark has made me and my family a ford family and will definitely go
back to hall ford when we decide to get new vehicles! Thanks mark.”
The Motsenbocker family!
Hall FordCustomer: cmots1121
“I had a great car buying experience at Hall Hyundai Newport News.
Jamie Cornette was very knowledgeable and helpful. I would buy from
them again as well as recommend them to anyone else I knew who was in
the market to purchase a new or used vehicle.”
Hall Hyundai Newport NewsCustomer: clm31
“Between my wife and I, we have bought 4 cars in the last 7 years
and as corny as it sounds - the experience gets better everytime. They
know our names and treat us like family (and yes even when it comes
to the price). I refer ALL my family & friends to Hall and no one has
ever had anything but good things to say. I have complete confidence
and trust in all of their staff to take care of them. Ask for Rick Sanchez,
he knows how to take care of a customer – and tell him that Jason sent
you!”
Hall Nissan Virginia BeachCustomer: jmonaghan
“I had a very pleasurable experience, the employee and manager worked
closely with us in our budget range. They were very cooperative in pulling
all and any inventory to make sure we had plenty of choices. Hall Acura
will always be our first choice when in search of a vehicle in the future.”
Hall Acura Virginia BeachCustomer: Verenda
“Between my wife and I, we have bought 4 cars in the last 7 years
and as corny as it sounds - the experience gets better everytime. They
know our names and treat us like family (and yes even when it comes
to the price). I refer ALL my family & friends to Hall and no one has
ever had anything but good things to say. I have complete confidence
and trust in all of their staff to take care of them. Ask for Rick Sanchez,
he knows how to take care of a customer – and tell him that Jason sent
you!”
Hall Nissan Virginia BeachCustomer: jmonaghan
“I had a very pleasurable experience, the employee and manager worked
closely with us in our budget range. They were very cooperative in pulling
all and any inventory to make sure we had plenty of choices. Hall Acura
will always be our first choice when in search of a vehicle in the future.”
Hall Acura Virginia BeachCustomer: Verenda
“I was nervous about going to the "Dealer" but after speaking with
Jeff Hudson on the phone and meeting with him the experience was excellent.
The customer service by him and all the other staff was wonderful. They
made the entire trade in and car buying experience nice and easy. I
appreciate your truthfulness Jeff and I appreciate all the staff there
at Hall being so friendly and making this experience easy. Thank you!”
Hall Hyundai Western Branch Customer: jbullock
“Every visit that I make is always a pleasant one. They always have
coffee ready and a smile. Their mechanics are very knowledgeable and
the service guys are friendly and do what they can to help. The manager
allowed me to drive a new car, due to the length of time to fix my car.
Was a great experience, almost made me want to trade my car in for the
upgrade, ALMOST. lol I usually walk around and chat with the salesman
who are also equally cheerful.”
Hall Mitsubishi Virginia Beach Customer: nattuck
“My wife, Anh, just bought a vehicle from Hall Honda, a new Civic.
Her sales person, John Christian made this an excellent experience for
her, and therefore for me as well.
This purchase was always meant to be for my wife, a replacement for
her 1993 Accord which then had 282,000 miles on it, of which, 252,000
were put on by her. My only involvement was to drive her to the dealer
and test drive a used Civic before she settled on her new one.
John treated my wife with respect. Once he knew that she would be
both driver and buyer, his focus was on her and her requirements. Other
than the aforementioned test drive, I removed myself from the process
and drank coffee in the waiting area.
In my absence, John informed my wife of features and benefits of
every optional service, accessory, and finance option available - and
their cost - without applying pressure to buy them. Every step of the
process - from initial contact, to vehicle selection, to cost/benefit
analysis of used versus new, to financing - was handled in a professional
and comfortable fashion. My wife is well pleased with her buying experience
and I am grateful to Mr. Christian for his assistance and professionalism.”
Hall Honda Virginia Beach Customer: rwrmunson